Our Story
A family business built on trust and care.
Tawk Insurance was founded on the belief that every Lebanese family and business deserves genuine, personal protection — not a generic policy and a silent phone line.
Who we are
Tawk Insurance is a family-run insurance agency serving families and businesses across Lebanon. We are proud to be an authorized agent of Fidelity Assurance & Reinsurance Co. S.A.L. — ranked among the top 5 insurers in Lebanon for years.
We were built with a simple conviction: that insurance should feel human. In a market where people are often reduced to policy numbers, we take the time to sit with you, listen to your situation, and craft coverage that genuinely fits your life.
As a family business ourselves, we understand that the people we protect our sons, daughters, parents, and business owners — not accounts. That perspective shapes everything we do.
Rooted in family values
We treat every client the way we would treat a member of our own family — with honesty, patience, and genuine care.
Professional excellence
Warm relationships don't come at the cost of professionalism. Every policy is handled with full diligence and expertise.
Partnered with the best
By exclusively working with Fidelity, Lebanon's top insurer, we ensure every client gets market-leading coverage and claims support.
You will never be a number here.
Our Philosophy
In Lebanon's fast-changing economic environment, trust is everything. We know that when you call us after an accident, a health emergency, or a property loss, the last thing you need is to be put on hold and passed between departments.
At Tawk Insurance, you have a direct line to people who know your name, know your policy, and care about your outcome. That is not a marketing slogan — it is how we have operated since day one and how we intend to operate for every family and business we serve.
Our partner
Why Fidelity?
We chose to build our agency exclusively around Fidelity Assurance & Reinsurance Co. S.A.L. for one reason: they are the best.
Ranked among the top 5 insurers for years
Fidelity covers a wide range of life and non-life products — health, motor, property, marine, life, travel, and liability with a proven track record of honoring claims and treating clients with the motto "Your Easy Way Out." Their strength is our promise to you.